Business Inttelligence Third Application Management project

Description:

Business intelligence third party application management project that covers 20 intelligence applications.This reffers to the outsourcing of a part of the maintenance of applications to a third-party computer service provider by defining the levels of availability, deadlines, and quality.

Client:
Laboratoires Pierre Fabre

Technical components:

• Various operating systems of the organization aliment the datawarehouse. All the data is integrated (using C Scripts, Unix Shells) and checked for integrity (using Datastage)
• The data is transformed and modeled(Cognos Transformer), multidimensional cubes are often calculated (OLAP modeling)
• Reporting tools ( Cognos Powerplay and Impromptu) make the data available for analysis to the users
• Databases and operating systems: Oracle 8i, UNIX 11.11

Project management:

The model used was one iterative and incremental. The following phases were delimited:

• Knowledge transfer – trainings to get to know the applications and the tasks to perform with the help of the applications’ experts.
• Maintenance of the applications and development of new features.
• Reversibility phase or re-transferring the knowledge.